Who We Are
Troubleshooter HVAC & Refrigeration began in 1989 when Johnny Faust amicably parted ways with his employer to build his own legacy. He had earned the nickname and reputation of "Troubleshooter" by being the man to call when no one else could fix the problem. What started at a kitchen table has now grown to include a satisfied customer base consisting of thousands of residential clients, dozens of chain restaurants, school districts, and military installations.
Johnny's commitment to quality service and expertly trained staff continues to this day. Everyone that works at Troubleshooter is held to the highest technical standard, with a focus on the customer's needs ahead our own. While they may sound cliché, it's the reason we've operated for over 30 years with little to no advertising. Our reputation says everything.
Meet The Team
Johnny Faust
President/Business Owner
Pam Faust
Business Manager/Co-Owner
John Faust
Field Service Manager
Service Manager
Charles Sweatt
Accounting Manager
Marci Fulmer
Gabe Jumpp
Sr HVAC/R Service and Refrigeration Technician
Bryan Faust
Sr HVAC/R Service and Refrigeration Technician
Christopher Stewart
Installation & Refrigeration Supervisor
Tommy Williams
HVAC Service Technician
Shane Pleasant
Sr. HVAC Mechanical Technician